At CSTI Corp, we understand that every business has unique needs. That is why we offer a flexible and agile service that adapts to your requirements. With more than 70 satisfied customers across various industries, they trust our ability to provide first-class support and maintenance services, both in the SAP ecosystem and other systems.
Key benefits of our Continuous Improvement
Specialized Team
More than 50 specialized professionals in functional and technical areas.
Remote mode
We attend to your needs remotely, giving you flexibility and convenience.
Flexible schedule
We adapt our service hours according to your needs, providing you with the service when you need it most.
24x7 attention
For critical processes, we offer ongoing support, ensuring your business is always up and running.
Root cause analysis
We address problems at the root, avoiding repetitions and ensuring smooth operations.
Custom SLAs
Service Level Agreements adapted to your emergencies and the impact on your business.
Efficient management tool
Save on maintenance and infrastructure thanks to the optimization of all processes.
Integral management
We assign you an Account Executive as the single point of contact, ensuring a coherent strategy for the execution of the service.
Reports and meetings
We maintain transparent communication with periodic meetings and executive and operational reports.
Continuous feedback
We value your opinion and make regular visits to guarantee your satisfaction.
Prepaid Bundle of Hours
Monthly recurring payment with SLAs, giving you stability and predictability.
It is based on a service model with a predefined number of hours that the client can consume in an agreed period. This pool of hours addresses the variety of roles needed by the client. All of these roles come together in developing solutions that meet specific customer needs
Pay at the close of each service, adapting to your specific needs.
Focused on addressing specific software development requirements, addressing client’s various needs, all aligned with the company’s IT governance and with the clear objective of generating value.