Counting on reliable SAP support is essential for business. CSTI Corp has a certified support center that contributes to our clients' continuous growth and improvement. We are SAP service providers for more than 40 clients in different sectors: mining, industry, health, and services among others.
Our excellent customer service, competitive rates, and certified experts are some of the main reasons to choose CSTI Corp as your service provider. Our service offer includes:
Individualized agile service to provide corrective and long-term maintenance and support to users.
Access to the Requirement Management Portal
Remote service options.
Planning, execution, and documentation of new testing applied for continuous improvement including (integration, performance, and regression).
Flexible schedule according to your needs.
24/7 Support for critical business processes.
We work with a pool of hours scheme with a pre-determined fee.
Incident root cause solutions.
Consulting services for Z developments to standard process migrations.
High service levels to assure success.
Followup meetings with operational reports (weekly/bi-weekly/monthly)
Executive business report with KPI's about the provided services.
Tier-1 service for end user requirement training (Direct needs assessment with users)
Scheduled quality analysis visits with our QA experts for continuous feedback.
Benefits
Our extended SAP support offers you the following benefits:
Pay only for productive time.
Flexible service: Hire our extended SAP support for the period of time of your convenience without restrictions.
Operation cost reduction
Main point of contact with high communication availability
Highly qualified consulting experts in technical and functional areas.
Methodology and management-oriented to support system audits.
Certified Partner Center of Expertise (PCoE) by SAP.
Designed for both proactive or reactive support.
Working with CSTI Corp ensures you the trust of a certified SAP Gold Partner
"CSTI Corp is our strategic partner for all of our SAP requirements".
Chief Technology Officer
Glencore
Are you ready to transform your business?
Let us help you!
Fill in the following form and download our SAP Extended Support brochure.
