A chatbot is a computer program through which people can communicate via messaging or voice applications. Chatbots create a bilateral conversation based on artificial intelligence.
Our chatbots are coded to be independent enough to execute simple actions like registering users, providing product information, comparing products, and solving support questions.
Artificial intelligence allows the chatbot to understand and solve the queries of clients and learn from each interaction. Chatbots are programmed using predefined rules from a decision tree that resulted in automated knowledge, meaning that, our chatbot, operates in limited areas of expertise related to common issues.
CSTI Corp Chatbots offer a virtual agent capable of interacting with your clients in a natural way. These interactions include a vast range of actions.
CTSI Corp relies on the necessary tools and platforms to provide a complete Chatbot solution well-aligned with your business's needs and objectives.